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  1. CUSPS Helpdesk
  2. Frequently Asked Questions

Frequently Asked Questions

Introduction to Online Support

  • Introduction to Online Support and Academic Technology

Canvas Troubleshooting FAQ

  • How to Clear Your Cache in a Web Browser
  • Course access
  • Setting up Email Forwarding for UNI Users
  • Customizing Your Canvas Profile and Notifications
  • Assignments and Grades
  • Canvas Conferences (for online meetings, study circles, office hours, and more)
See all 7 articles

Zoom Troubleshooting FAQs

  • How do I download the latest version of the Zoom client?
  • Can I join a Test meeting for Zoom?
  • How do I invite an external guest to my Zoom meeting from Canvas?
  • Joining a Zoom Session in Canvas as an Associate using "STUDENT VIEW"
  • Enabling and adding a Co-Host
  • How to share or download your Zoom Recordings
See all 12 articles

Panopto FAQ

  • How to fix upload errors on Mac
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